Question 1

How often should I have my furnace and air conditioner serviced?

Accepted Answer

We recommend having your furnace serviced in the fall and your air conditioner serviced in the spring. Annual maintenance is the best way to ensure your system runs efficiently, prevent costly breakdowns, and extend its lifespan. Our Service Club makes this easy by scheduling both for you.

Question 2

How long does a typical furnace or air conditioner installation take?

Accepted Answer

Most installations can be completed in one day. Our certified technicians handle everything from removing the old equipment to installing, testing, and dialing in the settings so your system is running safely and efficiently before we leave.

Question 3

When should I repair my system versus replacing it?

Accepted Answer

This is a common question that depends on three factors: age, repair cost, and efficiency. If your system is over 10-15 years old, requires frequent or expensive repairs, and is inefficient, replacement is often the more cost-effective choice. We provide honest assessments and will give you clear options for both repair and replacement so you can make an informed decision.

Question 4

What are the signs that my furnace or AC might be failing?

Accepted Answer

Common warning signs include unusual noises (grinding, squealing), rooms heating or cooling unevenly, your system running constantly, a sudden spike in your energy bills, or water pooling around the indoor unit. If you notice any of these, it’s best to have a technician inspect your system.

Question 5

How do I know what size HVAC system my home needs?

Accepted Answer

The right size is based on your home, not a guess. Our certified technicians evaluate your layout, insulation, windows, and comfort goals to recommend equipment that heats and cools evenly, runs efficiently, and avoids unnecessary wear and tear.

Question 6

Do you offer financing for new HVAC systems?

Accepted Answer

Yes. We offer financing options to help make new furnaces, air conditioners, geothermal systems, and ductless mini splits more manageable. We will walk you through the choices during your free quote so you can pick what fits best. This process and simple and quick for your convenience.

Question 7

Can my HVAC system affect humidity inside my home?

Accepted Answer

Yes. Your system plays a big role in indoor comfort, including humidity. If the air feels sticky in summer or too dry in winter, we can evaluate your setup and recommend solutions that help your home feel balanced and comfortable. Ask us about installing a whole house humidifier today!

Question 8

Are smart thermostats worth it?

Accepted Answer

For many homeowners, yes. Smart thermostats can help lower energy use and improve comfort by optimizing schedules and reducing unnecessary run time. Our certified technicians can confirm compatibility and install it correctly, so you get the benefits.

Question 9

What can I do if one room is always hotter or colder than the rest of the house?

Accepted Answer

This is a common issue in West Michigan homes. Sometimes it is airflow, sometimes it is system performance, and sometimes the best fix is adding targeted comfort like a ductless mini split in the problem area. We will diagnose what is happening and recommend the most practical option.

Question 10

Is it normal for my furnace or air conditioner to cycle on and off a lot?

Accepted Answer

Frequent cycling can point to thermostat issues, system sizing, restricted airflow, or equipment that needs service. Our certified technicians can inspect your system and correct the issue so it runs more smoothly and efficiently.

Question 11

What are the benefits of geothermal heating and cooling?

Accepted Answer

Geothermal uses stable ground temperatures to provide efficient heating and cooling. Many West Michigan homeowners choose it for long term energy savings, steady comfort, and a system designed for our seasonal temperature swings.

Question 12

Do you service and install boiler systems?

Accepted Answer

Yes. We service, repair, and replace boilers. Boilers are a great choice for consistent, even heat, especially during West Michigan winters. If your boiler is making noise, heating unevenly, or struggling to keep up, we can help.

Question 13

What areas do you serve in West Michigan?

Accepted Answer

Haisma Heating & Cooling is based in Comstock Park near Alpine Avenue, and we proudly serve homeowners. This includes communities such as Comstock Park, Walker, Rockford, Sparta, Kent City, Cedar Springs, Caledonia, Lowell, Ada, Belmont, Plainfield Township, Alpine Township, Cannon Township, Wyoming, Kentwood, Grandville, Jenison, Hudsonville, Allendale, Coopersville, Byron Center, Spring Lake, Nunica, and surrounding areas.

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